Connecting to Systems Using the SSH Selector in JumpServer

In addition to using the web interface and JumpServer Client, administrators and contractors can connect to target systems directly from an SSH terminal by connecting to port 2222 of the JumpServer instance using the same user account they use for the web interface.

JumpServer will display a command menu that can be used to connect to:

• target systems via SSH

• databases using the command-line interface

• Kubernetes

This method is ideal for users who prefer working from the console, as well as for connections from workstations without a graphical interface.

Need help?

Support during the JumpServer PAM Enterprise Edition PoC

Have you started testing JumpServer PAM EE and encountered an issue? Our process includes organizing email threads or Telegram groups for prompt issue resolution. If you are sure you were not added to such a group, please contact your supplier or reach out to us at support@afi-d.com

Training for your specialists on configuring and administering JumpServer PAM

As part of an active technical support subscription, we will train your specialists in installation, configuration, administration of JumpServer PAM, as well as recovery from errors and incidents.

Training is conducted online, according to a pre-agreed plan, and includes mandatory practical knowledge verification with the issuance of personalized certificates (upon successful exam completion).

Video tutorials

Visit our channel on YouTube with video tutorials covering the configuration of all JumpServer PAM sections. The videos are updated with each new release.

Technical support for the free JumpServer PAM Community Edition

The idea of implementing a complex but business-critical PAM system can be intimidating due to the perceived complexity of setup, administrator and security team training, and changes to account management processes.

To make the deployment and configuration of JumpServer Community Edition comfortable, and to ensure you can always rely on professional assistance, AFI Distribution offers an annual technical support subscription.

The support package priced at 1.5 million RUB per JumpServer Community Edition instance (with no limits on the number of users or target systems) includes everything required to use PAM:

• documentation and instructions;
• usage scenarios and recommended deployment architectures;
• training for administrators and information security specialists on working with JumpServer;
• tips and solutions for common questions;
• notifications about new releases with verified upgrade instructions;
• integration with RADIUS and multi-factor authentication “Multifactor” ;
• direct access to an engineer (no first-line support) with a clear SLA.