Need help?
Support during the JumpServer PAM Enterprise Edition PoC
Have you started testing JumpServer PAM EE and encountered an
issue? Our process includes organizing email threads or Telegram
groups for prompt issue resolution. If you believe you were not
added to such a group, please contact your supplier or reach out to
us at support@afi-d.com
Training your specialists in configuring and administering
JumpServer PAM
As part of an active technical support subscription, we will
train your specialists in the installation, configuration,
administration of JumpServer PAM, as well as recovery after errors
and incidents.
Training is conducted online according to a pre-agreed plan and
includes mandatory practical knowledge assessment with the issuance
of personalized certificates (upon successful exam completion).
Video tutorials
Visit our channel on YouTube featuring video tutorials on configuring all
sections of JumpServer PAM. The videos are updated with each new
release.
Technical support for the free JumpServer PAM Community
Edition
The idea of implementing a complex but business-critical PAM
system can be intimidating due to the perceived complexity of
system configuration, training administrators and security
specialists, and changes to account management processes.
To make deployment and configuration of JumpServer Community
Edition comfortable, and to ensure you can always get help from
professionals, AFI Distribution offers an annual technical support
subscription.
The support package priced at 1.5 million RUB per JumpServer
Community Edition instance (with no limits on the number of users
or target systems) includes everything required to use PAM:
- documentation and instructions;
- usage scenarios and recommended deployment architectures;
- training for administrators and information security
specialists on working with JumpServer;
- tips and solutions for common questions;
- notifications about new releases with verified upgrade
instructions;
- integration with RADIUS and multi-factor authentication
“Multifactor” ;
- direct access to an engineer (no first-line support) with a
clear SLA.
Learn more and make a purchase on the
Technical support subscription page
